Monthly Archive for January, 2010

13 hours per week spent on email (cost: $21,000 per year) 9 hours per week spent searching for information (cost: $14,000 per year) 8 hours per week analyzing information (cost: $13,000 per year) 6.5 hours per week communicating / collaborating with team members (cost: $10,000 per year) 6 hours per week creating content (cost: $10,000 per year) Nearly 4 hours per week publishing information (cost: $6,000 per year)

The study found that most businesses recognize the importance of engagement, with 91% of companies reporting the incorporation of at least one social media service or tool in 2009:

Messaging/Bulleting Boards
2007: 33%
2008: 35%
2009: 28%

Social Networking
2007: 27%
2008: 49%
2009: 80%

Online Video
2007: 24%
2008: 45%
2009: 36%

Blogging
2007: 19%
2008: 39%
2009: 45%

Wikis
2007: 17%
2008: 27%
2009: 25%

Podcasting
2007: 11%
2008: 21%
2009: 12%

Twitter
2009: 52%

This is the first year that Twitter was asked specifically, which is interesting considering that the network has been discussed as a business application over the last three years.

No Use of Social Media:
2007: 43%
2008: 23%
2009: 9%

via "What Would Google Do" by Jeff Jarvis

free images

le support de référence pour les conversations reste le forum (aussi bien en termes d’usage que de volume). Dans cette recherche à  une alternative aux forums, une start-up s’affiche en candidat très crédible : Gravity (…)

Workforce collaboration vs. customer participation…

via accessoweb