links for 2008-07-05

Naxos produces fantastic, professionally read audiobooks of contemporary and classic lit — and they distribute them on CD and as DRM-free, watermark-free MP3s. Basically, this is a company that assumes you’re a valued customer, not a dirty thief.

free IT training videos & tutorials. Found via le presse-citrons

Service mishaps and product breakdowns can no longer be swept under the rug. That’s because more than 70 per cent of US and Canadian consumers use the Internet (InternetWorldStats) and can share their experiences with the world.