links for 2010-11-27

  • Typical consulting bullshit. Via Fred Forestier:
    1. Oracle and IBM are the last ones standing
    6. SAP will shrink as companies now have credible alternatives (Oracle, NetSuite, and others)
    8. No more social networking nonsense, as organizations move employees away from social sites at work. (yeah, the best one so far!)
    10. AT&T provides a valuable lesson on how a lack of customer service and inability to address service issues can cause customers to band together through the Internet with a powerful and collective voice. (Nothing to to with the "social networking nonsense" ???)

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