links for 09/06/2011

• Taking A Customer From Like To Love: The UX Of Long-Term Relationships – Smashing Magazine

  Taking A Customer From Like To Love: The UX Of Long-Term Relationships

  tags: ux experience loyalty

• Watchdoc – Surveillez les changements sur vos Google Docs, depuis Chrome | Korben

  migration wave=>docs. Last issue just resolved.

  tags: googledocs wave googlewave podcastscience

Posted from Diigo. The rest of my favorite links are here.